When every car arrives, the first thing to do is a good test drive which usually throws up a good few jobs to do. Back home, I simply produce a big list of everything that needs doing. Its not always feasible to sort out everything; for example, some minor damage to a seat is tricky to fix without getting involved a huge amount of hassle but the fault will be pointed out and the car priced accordingly.
Every car is serviced which involves new plugs, oil and filter, air filter and interrogation of the car's diagnostic system and interpretation of any fault codes found. Tyres are checked, as are brake pads, discs, brake pipes etc.

The body is washed by hand and the paintwork treated with a clay bar to remove any ingrained dirt and tar, the paintwork is touched up if necessary and the car is then waxed. The underbody is thoroughly checked over: any loose underseal is removed and replaced and all drain holes are cleared out.
The interior always receives a good valet which includes removing the seats and the hood is checked and replaced if necessary.

By the time the car is ready for collection, the new owner should be confident that the car is safe, sound and ready to be enjoyed.